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EUROPES The European Report
European Edition Thursday, 23 July 2026
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Economy & Money

Five-star service from mobility equipment firm saved our holiday

Five-star service from mobility equipment firm saved our holiday
Business | The Guardian

Wuva staff’s kindness and empathy means we are able to plan more trips away My husband has motor neurone disease (MND). For us to continue going away, we decided to buy a refurbished mobile hoist, which helps to get out of a bed, from the online mobility equipment company, Wuva. It arrived quickly, but had been damaged in transit and didn’t work. I contacted Wuva out of hours via WhatsApp, and within five minutes I received an extensive apology and advised an engineer would call me shortly. Continue reading...

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